Shipping & returns

We ship via UPS ground or United States Postal Service unless otherwise requested. Shipping charges will be added to each order. Overnight or express delivery available at an extra charge. Additional shipping charges will be applied for orders reshipped due invalid shipping information provided by customer.

All claims must be reported within 10 days of receipt of order. Returns must have prior authorization and be sent back within 15 days of receiving a return authorization in original and unopened package. Credit is only given for the merchandise returned and not for shipping. We cannot be responsible for any failure due to over inflation or misuse of product. No returns are allowed on opened product, clearance items, custom printing, or seasonal merchandise. Credit will be issued on house accounts after service charges, re-stocking fees, & unpaid balances are applied. Please allow up to 30 days for credit to be issued.

To start a return, you can contact us at [email protected]
If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.

Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 30 business days have passed since we’ve approved your return, please contact us at [email protected]

You can always contact us for any return question at [email protected]

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.